Welcome to OrnamentsDiscount! These Terms and Conditions govern your use of our website and services. By accessing ornamentsdiscount.com and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using ornamentsdiscount.com, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Definitions

Throughout these Terms:

  • “We,” “us,” and “our” refer to OrnamentsDiscount.
  • “You” and “your” refer to the customer accessing our website and purchasing our products.
  • “Products” refer to Christmas decorations available on our website including lights, ornaments, palm trees, swag, topiaries, and poinsettias.

3. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes
  • Not use our website to infringe upon the rights of others
  • Be responsible for all activities that occur under your account

4. Products and Services Description

OrnamentsDiscount specializes in high-quality Christmas decorations including:

  • Christmas Lights
  • Christmas Ornaments
  • Christmas Palm Trees
  • Christmas Swag
  • Christmas Topiary
  • Poinsettias

We strive to accurately display our products, including colors and details. However, actual colors may vary slightly due to monitor settings.

5. Order and Payment Terms

5.1 Order Processing

All orders are processed within 1-2 business days from our warehouse at 3604 Ridgehaven Dr, Midwest City, US 73110.

5.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you represent that you have the right to use the payment method.

5.3 Pricing and Taxes

All prices are shown in US dollars. We reserve the right to adjust prices at any time without notice. You are responsible for any applicable sales taxes.

6. Shipping Policy

We ship to most locations worldwide, though we currently cannot ship to some remote locations and parts of Asia.

6.1 Shipping Methods

We offer two shipping options:

  • Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

6.2 Delivery

You will receive a confirmation email with tracking information once your order ships. Delivery times are estimates and not guaranteed, as they depend on carrier performance and customs processing.

7. Returns and Exchanges

7.1 Return Policy

We want you to be completely satisfied with your purchase. You may return most items within 15 days of receipt, provided they are:

  • Unused and in resalable condition
  • In their original packaging

7.2 Non-Returnable Items

Due to their delicate and seasonal nature, custom or personalized ornaments cannot be returned or exchanged unless they arrive damaged or defective. All sales on these special items are final.

7.3 Return Process

To initiate a return:

  1. Contact our support team at [email protected] within 15 days of receiving your order
  2. Include your order number and reason for return
  3. Wait for our team to provide a Return Merchandise Authorization (RMA) number
  4. Ship the item to the address provided with the RMA

7.4 Refunds

Refunds will be issued to your original payment method within 5-10 business days after we receive and inspect the returned item. Original shipping fees are non-refundable, and you are responsible for return shipping costs unless the return is due to our error.

8. Intellectual Property

All content on ornamentsdiscount.com, including text, graphics, logos, images, and product descriptions, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

9. Limitations of Liability

OrnamentsDiscount shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use our website
  • Any products purchased through our website
  • Unauthorized access to or alteration of your transmissions or data
  • Any other matter relating to our website or products

Our maximum liability to you for any claim related to our website or products is limited to the amount you paid for the product(s) in question.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state where our business is registered. Any disputes shall be resolved in the courts of that jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 3604 Ridgehaven Dr, Midwest City, US 73110

Thank you for choosing OrnamentsDiscount to help you celebrate the holiday season!